FAQs

1. How reliable is your service?

WebstoreCA is completely reliable service.Once a customer place  an order, we will properly deliver the items within 1 -3 days. At present all orders received up to 1 PM on each day are delivered next day.

2.Why should I order from you?

WebstoreCA offers complete shopping convenience to its customers.We deliver all your heavy groceries to your doorstep. 

4.Is it safe to give my credit card details to your site?.

Yes. Our site is completely reliable following all the safety standards . Customers can also use Paypal and Cash on Delivery is available for approved customers.

5.Is there any registration charges?

No. there is no hidden charges.WebstoreCA is the best offer you get .You only pay for the items you purchase .We offer fast delivery.

6.How can you assure the quality of the products?

WebstoreCA only deal with quality brands. We keep the items in a very hygienic environment . Our experienced staff takes extra care in packing and delivering your order in a timely manner.

7.What if I order something and I am not satisfied with the quality when the product arrives ?

Customer satisfaction is most important for WebstoreCA. We only deliver top quality products.

8.How can I return a product?

Due to present COVID-19 situation .We do not accept any return. All sales are final.

9.Do you charge any Delivery charges?

WebstoreCA charges $ 2.99 delivery fee.

10.How often you deliver? What is the waiting period once we place an order?

We deliver 7 days a week . Our service is available from 3.30 pm to 10 pm. Customers select the time as per their convenience . Our customer support team will be in touch with you to reschedule if the selected time slot is not available due to overbooking or any other reason. Most of the orders will be delivered next day however some orders  take up to 3 days .

11.How can I contact your customer service with suggestions or complaints?

E mail is the most preferable option. Mail all your issues to support@canadianwebstore.ca . We will reply your e mails within 12 hours .It also helps to keep a track of all communications.

You may also contact our customer support @ 416-902-4385

12.Do you deliver in my area?

At present we deliver in Brampton, Mississauga, Malton Caledon . For any clarification regarding delivery area customers can email support  and will get an immediate confirmation.

13.Do you Price Match ?

At this moment we don't  price match 

Do you still have questions?

Send all your queries to support@canadianwebtore.ca. Our dedicated support team will be in touch with you within 12 hours